Your subscription cancellation rights in Maine

What the law says

Maine’s subscription law (10 M.R.S. §§ 1210-C, 1210-D) requires disclosure of the cancellation methods with the offer and an online cancellation path, mandates notice 30 to 60 days before the cancellation deadline for extended renewals (terms of twelve months or more renewing for more than a month), and was amended by the 2025 law — applying to agreements entered or renewed from January 1, 2026 — to cover health-club memberships, tighten consent, and add a remedy with real teeth: unauthorized subscription or membership charges must be refunded or credited at three times the unauthorized amounts, with a safe harbour for genuine errors cured by a full refund.

The statute lives in Title 10, Chapter 205-B — since the amendment literally titled “Automatic Subscription or Health Club Membership Renewal” — and violations run through the Maine Unfair Trade Practices Act with the treble-refund remedy stacked on top.

The three duties that decide disputes

Online cancellation. The consumer must be able to effect the cancellation online — a Maine subscription whose exit runs only through a phone queue has a citable structural defect.

The extended-renewal notice. For terms of twelve months or more renewing for more than a month, notice must arrive 30 to 60 days before the cancellation deadline. The silently renewed annual plan is exactly the covered case.

Consent, tightened. The 2026 amendment sharpened the consent architecture around enrolment — the sign-up flow, not just the exit, now carries duties, and health clubs are squarely inside them.

The treble-refund remedy, used properly

The 2026 remedy changes the arithmetic of a dispute: charges billed without authorization must be refunded or credited at three times the amounts billed or paid. The safe harbour is equally instructive — a seller who violated through genuine error escapes the UTPA action by providing a full refund promptly. Practically: a written demand that documents the unauthorized charge and names the treble remedy gives a Maine business every incentive to refund in full immediately, because the alternative is three times worse. Our refund-request structure carries the template; add the statutory cite.

The order to work in

1. For an obstructed exit, name the online-cancellation duty. Screenshot the path; the defect is structural.

2. For a silent extended renewal, demand the notice timeline. 30–60 days, in the required window — its absence anchors the dispute.

3. For unauthorized charges, cite the remedy. Document the charge, demand the refund, name the treble provision — and escalate to the Maine Attorney General’s consumer protection division if the answer is slow, because the UTPA machinery is exactly where this statute points.

This page gives general information, not legal advice. Statutes are summarised; the wording that binds is the current text of the law itself. For a contested case, a consumer-protection office or a licensed attorney in your state is the right address.

Source: 10 M.R.S. § 1210-C, Maine Revisor of Statutes, checked September 9, 2026. · How we verify legal content