Editorial policy
SubTracker publishes guides about cancelling subscriptions, consumer rights and whether specific services are worth paying for. Those guides influence how people spend money, so this page sets out how they are produced, what is verified, and what to do when we get something wrong.
Who writes this
Every guide is written and reviewed by Leutrim Miftaraj, founder of Innopulse Consulting GmbH and author of a book on identity-based behaviour change. There is no anonymous content team and no invented author personas — if a page carries a byline, that person is real and reachable.
What we verify, and what we do not
Cancellation steps and provider-specific pitfalls are the substance of these guides, and they are researched against how each service actually bills and terminates — including which account holds the subscription, whether app-store billing applies, and what happens to data on cancellation.
Third-party prices are the weakest kind of fact we publish, because they change often and vary by region and plan tier. Where a price has not been verified against the provider's current billing page, the page says “Indicative pricing” and states plainly that it is unverified. We would rather label uncertainty than present a stale figure as fact.
Legal and consumer-rights pages describe protections in general terms and are not legal advice. We do not cite specific section numbers, deadlines or penalty amounts, because those vary by jurisdiction and change — asserting false precision on legal content would be worse than saying less.
No fabricated social proof
We do not publish invented testimonials, invented reviewer names, or star ratings that are not backed by genuine reviews. Where this site once carried such content, it was removed rather than adjusted. If you see a claim about ratings or user numbers on this site, it should be checkable — and if it is not, please tell us.
We say when SubTracker is not the answer
Our guides recommend competing products where they genuinely fit better, and state the limits of our own — that manual entry takes longer than automatic detection, that a tracker does not cancel anything for you, and that people who dislike manual entry may prefer a bank-linked tool. A guide that only ever concludes “use our product” is marketing wearing a guide's clothes.
Dates and updates
Pages carry a publication and last-reviewed date. A review date means the page was re-read and checked, not that a word was changed to refresh a timestamp. Where a page covers something that moves — pricing, cancellation flows, legislation — it is revisited when we become aware of a change, and we welcome being told.
Corrections
If something here is wrong, we want to fix it. Email hello@subtracker.io with the page and what is incorrect. Factual errors — a cancellation step that no longer works, a price that has changed, a right that has been amended — are corrected as quickly as we can verify the change.
Where a correction materially changes a page's advice, the last-reviewed date is updated so readers can see the page has moved.
Money and independence
SubTracker earns money from its own paid plans. These guides carry no paid placements, no sponsored entries and no affiliate links — nothing on this site ranks higher because a company paid for it. Where we compare SubTracker against alternatives, our own limitations are stated alongside theirs.