Your subscription cancellation rights in Utah
Utah’s Automatic Renewal Contracts Act (since 2025): renewal notice with the real cost 30–60 days ahead, a trial warning three days before conversion, and void clauses on violation.
The short answer
Utah joined the modern regimes on January 1, 2025 with an Act built around two notices: a renewal notice 30 to 60 days ahead that must state the renewal date, the total renewal cost and how to cancel — and, rare among states, a trial-offer notice at least three days before the trial expires, naming the expiry date and the price that follows. A renewal provision that violates the Act is void, and the older Service Contracts Act adds a second remedy for service contracts: non-compliant renewals convert to month-to-month.
Leutrim Miftaraj
Founder, SubTracker · Updated September 9, 2026
What the law says
Utah’s Automatic Renewal Contracts Act (§ 13-70-201, effective January 1, 2025) requires a clear notice 30 to 60 days before a covered contract renews — disclosing the renewal date, the total renewal cost and the cancellation options — and, for trial period offers, a notice at least three days before the trial expires disclosing the expiry date, the price that follows and how to cancel; a renewal provision that violates the section is void, and the older Service Contracts Act adds that a non-compliant service-contract renewal converts the agreement to month-to-month.
The Act carries the usual exemption list — insurance, regulated financial institutions, utilities, FCC/FERC-regulated services, rental and property-management agreements — and its scope definitions determine which contracts are covered; for anything inside that scope, the two notice duties below are the operative rights.
The renewal notice with the real number
Utah’s renewal notice must disclose the total renewal cost alongside the date and the cancellation options. That detail matters: a reminder that names the price kills the quiet-increase pattern, because the number you will actually pay arrives in writing 30 to 60 days before it is charged. A renewal that landed without that notice rests on a provision the Act declares void — the strongest remedy a consumer can name.
The three-day trial rule
Rarer still: for trial period offers, a notice must arrive at least three days before the trial expires, stating the expiry date, the price or obligations that follow, and how to cancel. The trial that converts purely because the date passed unnoticed — the pattern our trial playbook exists for — is exactly what this provision outlaws for covered Utah offers.
The second layer: service contracts
The older Service Contracts Act (Title 15, Chapter 10) still governs classic service contracts: renewal provisions require notice in a prescribed window and manner, and non-compliance makes the provision void and converts the contract to month-to-month — the lock-in dissolves into a leave-when-you-want arrangement.
The order to work in
1. For a surprise renewal, ask for the notice. Date, total cost, cancellation options, delivered 30–60 days ahead — if any element is missing, cite the Act and treat the renewal provision as void, in writing.
2. For a converted trial, ask for the three-day notice. Its absence is the specific, citable defect.
3. For service contracts, claim the month-to-month conversion. A non-compliant multi-month renewal is not merely refundable — it collapses into a monthly arrangement you can exit.
4. Escalate with the record. Utah’s Division of Consumer Protection takes complaints; the paper trail of missing notices decides them.
This page gives general information, not legal advice. Statutes are summarised; the wording that binds is the current text of the law itself. For a contested case, a consumer-protection office or a licensed attorney in your state is the right address.
Source: Utah Code § 13-70-201, checked September 9, 2026. · How we verify legal content
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Start freeFrequently asked questions
Does Utah have an automatic renewal law?+
Yes — the Automatic Renewal Contracts Act (§ 13-70-201), effective January 1, 2025: a renewal notice 30 to 60 days ahead disclosing the renewal date, total renewal cost and cancellation options, plus a trial-offer notice at least three days before a trial expires. A violating renewal provision is void, and the older Service Contracts Act separately converts non-compliant service-contract renewals to month-to-month.
Must Utah subscriptions warn me before a free trial converts?+
For covered trial period offers, yes — at least three days before the trial expires, naming the expiry date, the price or obligations that follow, and how to cancel. A conversion that arrived with no such notice is the specific defect to cite in a refund request.
What happens if the required renewal notice never came?+
The Act’s remedy is structural: a renewal provision that violates the section is void. State that position in writing, request reversal of the renewal charge, and dispute with your card issuer if the company does not engage — for service contracts, add that the agreement continues only month-to-month.
Which subscriptions does the Utah Act not cover?+
The exemptions include insurance and regulated financial institutions, public utilities, FCC- and FERC-regulated services, rental agreements and property management — and the Act’s own definitions set the scope for the rest. For exempt arrangements, the contract and general consumer-protection law govern.
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