Your subscription cancellation rights in Tennessee

Tennessee requires affirmative consent before any subscription charge, a retainable record, and — since 2024 — a heads-up when the first renewal is more than 60 days out.

The short answer

Tennessee follows the modern consent model: renewal terms presented clearly next to the consent request, your affirmative consent — including to any promotional price — before a single charge, a retainable acknowledgment with the cancellation policy, free trials cancellable before you pay, and notice of material changes. Since July 2024, a business must also warn you of the upcoming charge whenever the first renewal falls more than sixty days after your consent — the annual plan bought in January cannot silently bill in March of next year.

Leutrim Miftaraj

Founder, SubTracker · Updated September 9, 2026

What the statute says

Tennessee’s T.C.A. § 47-18-133 requires automatic-renewal and continuous-service terms to be presented clearly and conspicuously next to the consent request, the consumer’s affirmative consent — including to promotional pricing terms — before any charge, a retainable acknowledgment with the cancellation policy, cancellation of free trials before payment, notice of material changes, and, since July 2024, a clear notice of the upcoming charge whenever the first renewal falls more than sixty days after consent.

The 2024 addition (SB 1894, effective July 1, 2024) closes the specific gap where consent and first charge sit far apart: think the discounted annual plan whose real price only lands months later. When that gap exceeds sixty days, the biller must tell you clearly when the charge is coming.

Tennessee’s regime turns on affirmative consent — a clear, freely given, specific and unambiguous agreement to the renewal terms, explicitly including promotional-price terms. A charge made without it is the statutory violation to name first in any dispute, and the statute ties a refund consequence to exactly that failure.

What to keep

The acknowledgment — terms, cancellation policy, how to cancel, in a form you can retain — is your reference document. For trials, it must say how to cancel and the seller must let you cancel before you pay.

Exemptions

Utilities- and FCC/FERC-regulated entities, insurance-licensed businesses and certain service-contract providers sit outside the section; for those, contract and sector rules govern.

The order to work in

1. For an unexpected charge, ask what consent exists. Request the record of your affirmative consent to the renewal terms. If the business cannot produce it, request the refund on that ground, in writing.

2. For late-arriving first renewals, look for the 60-day-gap notice. Consent in January, first charge in April, no notice? Name SB 1894’s addition specifically.

3. Escalate with the record. The Tennessee Attorney General’s Division of Consumer Affairs takes complaints; the section lives inside the Consumer Protection Act’s enforcement machinery.

This page gives general information, not legal advice. Statutes are summarised; the wording that binds is the current text of the law itself. For a contested case, a consumer-protection office or a licensed attorney in your state is the right address.

Source: T.C.A. § 47-18-133, Tennessee Code, checked September 9, 2026. · How we verify legal content

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Frequently asked questions

Does Tennessee have an automatic renewal law?+

Yes — T.C.A. § 47-18-133. It requires clear presentation of renewal terms next to the consent request, affirmative consent before any charge (including promotional-price terms), a retainable acknowledgment with the cancellation policy, trial cancellation before payment, material-change notice, and since July 2024 a pre-charge notice when the first renewal falls more than sixty days after consent.

What if I was charged without ever agreeing to renewal terms?+

That is the central violation under Tennessee law: affirmative consent must precede the charge. Request the business’s record of your consent in writing; if none exists, request the refund on that specific ground and dispute with your card issuer if refused.

I bought a discounted annual plan — must they warn me before the full-price renewal?+

Consent must cover promotional-price terms explicitly, and if the first renewal charge falls more than sixty days after your consent, the biller must give clear notice of when the charge is coming. Both duties speak directly to the discounted-annual-plan pattern.

Where do I complain about a subscription company in Tennessee?+

The Tennessee Attorney General’s Division of Consumer Affairs accepts complaints, with the FTC covering the federal layer. Bring the sign-up records, the acknowledgment or its absence, and the charge dates.