How to Cancel Chegg Study
Cancel Chegg Study after exporting, not before. What happens to your files and licence, whether an early-termination fee applies, and the refund rules.
The short answer
You keep access until the end of the period you have already paid for, so cancelling early does not lose you time. Chegg offers a pause of up to six months during the cancellation flow; a pause resumes billing automatically later.
Leutrim Miftaraj
Founder, SubTracker · Updated September 29, 2026
Step by step
- 1
Use a desktop browser
Sign in at chegg.com on a computer; the subscription settings are easiest to reach there.
- 2
Open My Account, then Orders
In the Subscriptions section, find the subscription you want to end.
- 3
Cancel subscription
Select Cancel subscription, choose a reason and continue.
- 4
Decide on the pause offer
Chegg offers a pause instead of cancelling. Decline it if you want a full cancellation, then confirm.
Before you cancel
- •Chegg offers a pause of up to six months during the cancellation flow; a pause resumes billing automatically later.
- •Subscriptions started through the App Store or Google Play must be cancelled there.
- •Several Chegg products are separate subscriptions — check that each one you pay for is cancelled.
Refunds
Access continues until the end of the current billing cycle. A refund of the current period is not the standard outcome.
Before you cancel entirely
Check whether the free tier covers your actual use. Many software subscriptions are bought during an intensive period and then kept out of habit long after the free tier would suffice.
The annual commitment trap
Software subscriptions carry the most expensive cancellation trap of any category, and it is deliberately obscured at the point of sale. Many vendors offer what looks like a monthly plan but is actually an annual commitment billed monthly. The distinction is invisible until you try to leave, at which point an early termination fee appears.
Adobe is the widely known example, charging 50% of the remaining months, but the pattern is common across professional software. Before cancelling anything, find out which plan you are on. It is usually stated in account settings under a heading like "commitment" or "plan term" rather than anywhere prominent.
Export before you cancel, not after
This is the mistake that costs the most and is the hardest to reverse. Many software subscriptions restrict access to your existing work once the plan lapses — files become read-only, projects become inaccessible, or exports are disabled entirely on the free tier.
Export everything you might want before you confirm the cancellation. Not after: several vendors revoke export capability at the moment of cancellation rather than at the end of the paid period, which means the window you assumed you had does not exist.
Check whether the free tier is enough
A significant share of software subscriptions are bought during one intensive project and then kept out of habit. The free tier frequently covers what you actually do now, as opposed to what you were doing when you subscribed. Downgrading rather than cancelling preserves your data and stops the charge.
If you are charged after cancelling
- •Keep the cancellation confirmation. An email or a screenshot showing the date is the document that resolves this, and it is much easier to save now than to reconstruct later.
- •If you are charged after cancelling, contact the provider first with the confirmation attached. Most reverse the charge without argument when presented with a timestamped confirmation.
- •If the provider does not resolve it, your bank or card issuer can reverse the payment. Card networks treat a charge after a documented cancellation as a straightforward chargeback, and the confirmation is the evidence you need.
- •For recurring card payments you can also instruct your bank to block future payments to that merchant. In the EU and UK, banks are required to honour this instruction even if the merchant continues to request payment.
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Start freeFrequently asked questions
How do I cancel Chegg Study?+
Sign in at chegg.com on a computer; the subscription settings are easiest to reach there. In the Subscriptions section, find the subscription you want to end.
Do I get a refund when I cancel Chegg Study?+
Access continues until the end of the current billing cycle. A refund of the current period is not the standard outcome.
What happens after I cancel Chegg Study?+
You keep access to Chegg Study until the end of the billing period you have already paid for. After that the subscription stops and you are not charged again.