How to Cancel Fizz
Cancel Fizz without surprise charges. Minimum term, early-exit fees, returning equipment, and why bundled streaming add-ons keep billing.
The short answer
Fizz costs CAD 35.00/month. You keep access until the end of the period you have already paid for, so cancelling early does not lose you time. Rollover data and referral credits are forfeited on closure — use or transfer them before leaving.
Leutrim Miftaraj
Founder, SubTracker · Updated September 29, 2026
Step by step
- 1
Note that plans are prepaid and self-serve
Fizz operates without contracts, so there is no minimum term to escape — you simply stop the renewal.
- 2
Port your number first if switching
Start the port with the new provider so the number is preserved.
- 3
Turn off automatic payment renewal
In your account, cancel the plan renewal rather than deleting the account.
- 4
Use remaining data or credit first
Accumulated rollover data and referral credits are generally lost when the account closes.
Before you cancel
- •Rollover data and referral credits are forfeited on closure — use or transfer them before leaving.
- •No contract means no early termination fee, which makes Fizz unusually easy to leave compared with the major carriers.
- •Cancelling before porting risks the number.
Refunds
Prepaid amounts already paid are generally not refunded; the plan simply runs to the end of the paid cycle.
Before you cancel entirely
Before cancelling, compare a lower plan or a SIM-only or rolling plan with the same provider. It often removes most of the cost without switching numbers or returning equipment.
The category with contracts, not buttons
Phone, internet and TV plans are the part of household spending where cancelling is most often a contractual process rather than a button. Minimum terms, device payment plans and notice periods decide what leaving costs — and none of that is visible on the monthly bill.
Bundles hide other subscriptions
Carriers increasingly bundle streaming, music or cloud storage into the plan. Those services end with the plan — and if you also subscribed to one of them directly, you may be paying for it twice today. Read every line of the bill before you cancel anything.
A cheaper plan is often the better first move
Switching involves number transfers, equipment returns and sometimes installation. Retention offers are common in this category, so it is worth asking what a lower or SIM-only plan would cost with the same provider before you leave.
If you are charged after cancelling
- •Keep the cancellation confirmation. An email or a screenshot showing the date is the document that resolves this, and it is much easier to save now than to reconstruct later.
- •If you are charged after cancelling, contact the provider first with the confirmation attached. Most reverse the charge without argument when presented with a timestamped confirmation.
- •If the provider does not resolve it, your bank or card issuer can reverse the payment. Card networks treat a charge after a documented cancellation as a straightforward chargeback, and the confirmation is the evidence you need.
- •For recurring card payments you can also instruct your bank to block future payments to that merchant. In the EU and UK, banks are required to honour this instruction even if the merchant continues to request payment.
Indicative pricing: CAD 35.00/month · fizz.ca This figure is indicative and has not been verified against Fizz's current billing page. Regional pricing changes often — check the provider directly before relying on it. The cancellation steps above are unaffected.
Make sure Fizz does not charge you again
Add Fizz with its next billing date — it stays visible until the period ends, so a charge after cancelling stands out. Free, no card, no bank connection.
Track Fizz freeFrequently asked questions
How do I cancel Fizz?+
Fizz operates without contracts, so there is no minimum term to escape — you simply stop the renewal. Start the port with the new provider so the number is preserved.
Do I get a refund when I cancel Fizz?+
Prepaid amounts already paid are generally not refunded; the plan simply runs to the end of the paid cycle.
What happens after I cancel Fizz?+
You keep access to Fizz until the end of the billing period you have already paid for. After that the subscription stops and you are not charged again.
How much does Fizz cost?+
Fizz costs CAD 35.00/month based on 2026 pricing. Prices vary by region and plan tier, so check your account for the exact amount you are charged.