How to Cancel Videotron
Cancel Videotron without surprise charges. Minimum term, early-exit fees, returning equipment, and why bundled streaming add-ons keep billing.
The short answer
Videotron costs CAD 45.00/month. You keep access until the end of the period you have already paid for, so cancelling early does not lose you time. Add-ons billed on the main invoice cannot be cancelled through their own apps.
Leutrim Miftaraj
Founder, SubTracker · Updated September 29, 2026
Step by step
- 1
Identify the service and its terms
Videotron bundles TV, internet and mobile; confirm which element you are cancelling and whether a term applies.
- 2
Contact Videotron
Full cancellation generally requires contacting them directly; some add-ons can be managed in the online account.
- 3
Confirm the effective date
Ask when service ends and when the final invoice will be issued.
- 4
Return equipment if required
Confirm what hardware must be returned to avoid fees.
Before you cancel
- •Add-ons billed on the main invoice cannot be cancelled through their own apps.
- •Equipment return requirements are easy to overlook.
- •Term commitments may carry an early-cancellation charge.
Refunds
Contract-dependent. Confirm the final billing date when cancelling.
Before you cancel entirely
Before cancelling, compare a lower plan or a SIM-only or rolling plan with the same provider. It often removes most of the cost without switching numbers or returning equipment.
The category with contracts, not buttons
Phone, internet and TV plans are the part of household spending where cancelling is most often a contractual process rather than a button. Minimum terms, device payment plans and notice periods decide what leaving costs — and none of that is visible on the monthly bill.
Bundles hide other subscriptions
Carriers increasingly bundle streaming, music or cloud storage into the plan. Those services end with the plan — and if you also subscribed to one of them directly, you may be paying for it twice today. Read every line of the bill before you cancel anything.
A cheaper plan is often the better first move
Switching involves number transfers, equipment returns and sometimes installation. Retention offers are common in this category, so it is worth asking what a lower or SIM-only plan would cost with the same provider before you leave.
If you are charged after cancelling
- •Keep the cancellation confirmation. An email or a screenshot showing the date is the document that resolves this, and it is much easier to save now than to reconstruct later.
- •If you are charged after cancelling, contact the provider first with the confirmation attached. Most reverse the charge without argument when presented with a timestamped confirmation.
- •If the provider does not resolve it, your bank or card issuer can reverse the payment. Card networks treat a charge after a documented cancellation as a straightforward chargeback, and the confirmation is the evidence you need.
- •For recurring card payments you can also instruct your bank to block future payments to that merchant. In the EU and UK, banks are required to honour this instruction even if the merchant continues to request payment.
Indicative pricing: CAD 45.00/month · videotron.com This figure is indicative and has not been verified against Videotron's current billing page. Regional pricing changes often — check the provider directly before relying on it. The cancellation steps above are unaffected.
Make sure Videotron does not charge you again
Add Videotron with its next billing date — it stays visible until the period ends, so a charge after cancelling stands out. Free, no card, no bank connection.
Track Videotron freeFrequently asked questions
How do I cancel Videotron?+
Videotron bundles TV, internet and mobile; confirm which element you are cancelling and whether a term applies. Full cancellation generally requires contacting them directly; some add-ons can be managed in the online account.
Do I get a refund when I cancel Videotron?+
Contract-dependent. Confirm the final billing date when cancelling.
What happens after I cancel Videotron?+
You keep access to Videotron until the end of the billing period you have already paid for. After that the subscription stops and you are not charged again.
How much does Videotron cost?+
Videotron costs CAD 45.00/month based on 2026 pricing. Prices vary by region and plan tier, so check your account for the exact amount you are charged.