How to Cancel Public Mobile
Cancel Public Mobile without surprise charges. Minimum term, early-exit fees, returning equipment, and why bundled streaming add-ons keep billing.
The short answer
Public Mobile costs CAD 34.00/month. You keep access until the end of the period you have already paid for, so cancelling early does not lose you time. Rewards balances built up over time are forfeited on closure — check what you have accumulated first.
Leutrim Miftaraj
Founder, SubTracker · Updated September 29, 2026
Step by step
- 1
Note it is prepaid and self-serve
Public Mobile has no contracts, so leaving means stopping the renewal rather than terminating an agreement.
- 2
Port your number first if moving
Start the port with the new provider to preserve the number.
- 3
Spend or note any rewards balance
Accumulated rewards and credits are generally lost when the account closes.
- 4
Turn off auto-pay
Prevent the next renewal from processing.
Before you cancel
- •Rewards balances built up over time are forfeited on closure — check what you have accumulated first.
- •No contract means no termination fee, unlike the major carriers.
- •Service continues to the end of the paid 30-day cycle.
Refunds
Prepaid amounts are generally not refunded.
Before you cancel entirely
Before cancelling, compare a lower plan or a SIM-only or rolling plan with the same provider. It often removes most of the cost without switching numbers or returning equipment.
The category with contracts, not buttons
Phone, internet and TV plans are the part of household spending where cancelling is most often a contractual process rather than a button. Minimum terms, device payment plans and notice periods decide what leaving costs — and none of that is visible on the monthly bill.
Bundles hide other subscriptions
Carriers increasingly bundle streaming, music or cloud storage into the plan. Those services end with the plan — and if you also subscribed to one of them directly, you may be paying for it twice today. Read every line of the bill before you cancel anything.
A cheaper plan is often the better first move
Switching involves number transfers, equipment returns and sometimes installation. Retention offers are common in this category, so it is worth asking what a lower or SIM-only plan would cost with the same provider before you leave.
If you are charged after cancelling
- •Keep the cancellation confirmation. An email or a screenshot showing the date is the document that resolves this, and it is much easier to save now than to reconstruct later.
- •If you are charged after cancelling, contact the provider first with the confirmation attached. Most reverse the charge without argument when presented with a timestamped confirmation.
- •If the provider does not resolve it, your bank or card issuer can reverse the payment. Card networks treat a charge after a documented cancellation as a straightforward chargeback, and the confirmation is the evidence you need.
- •For recurring card payments you can also instruct your bank to block future payments to that merchant. In the EU and UK, banks are required to honour this instruction even if the merchant continues to request payment.
Indicative pricing: CAD 34.00/month · publicmobile.ca This figure is indicative and has not been verified against Public Mobile's current billing page. Regional pricing changes often — check the provider directly before relying on it. The cancellation steps above are unaffected.
Make sure Public Mobile does not charge you again
Add Public Mobile with its next billing date — it stays visible until the period ends, so a charge after cancelling stands out. Free, no card, no bank connection.
Track Public Mobile freeFrequently asked questions
How do I cancel Public Mobile?+
Public Mobile has no contracts, so leaving means stopping the renewal rather than terminating an agreement. Start the port with the new provider to preserve the number.
Do I get a refund when I cancel Public Mobile?+
Prepaid amounts are generally not refunded.
What happens after I cancel Public Mobile?+
You keep access to Public Mobile until the end of the billing period you have already paid for. After that the subscription stops and you are not charged again.
How much does Public Mobile cost?+
Public Mobile costs CAD 34.00/month based on 2026 pricing. Prices vary by region and plan tier, so check your account for the exact amount you are charged.