How to Cancel Public Mobile

Cancel Public Mobile in a few minutes. Exact steps, the traps to avoid, refund rules, and what happens to your data after cancellation.

The short answer

Public Mobile costs CAD 34.00/month. You keep access until the end of the period you have already paid for, so cancelling early does not lose you time. Rewards balances built up over time are forfeited on closure — check what you have accumulated first.

LM

Leutrim Miftaraj

Founder, SubTracker · Updated July 21, 2026

Step by step

  1. 1

    Note it is prepaid and self-serve

    Public Mobile has no contracts, so leaving means stopping the renewal rather than terminating an agreement.

  2. 2

    Port your number first if moving

    Start the port with the new provider to preserve the number.

  3. 3

    Spend or note any rewards balance

    Accumulated rewards and credits are generally lost when the account closes.

  4. 4

    Turn off auto-pay

    Prevent the next renewal from processing.

Before you cancel

  • Rewards balances built up over time are forfeited on closure — check what you have accumulated first.
  • No contract means no termination fee, unlike the major carriers.
  • Service continues to the end of the paid 30-day cycle.

Refunds

Prepaid amounts are generally not refunded.

Before you cancel entirely

Before cancelling permanently, consider rotating: subscribe for one month, watch what you want, then cancel. Streaming services have no minimum term, so rotation is a legitimate way to cut costs without losing access to everything.

Why streaming subscriptions are easy to forget

Streaming is the category where subscription creep does the most damage, for a structural reason: the price point is deliberately set below the threshold at which people scrutinise a charge. A single service at $10 a month does not prompt a decision. Six of them at $67 a month very much would — but you never see that number, because each one bills separately on a different date.

The second factor is that streaming usage is seasonal. You subscribe for one series, watch it over three weeks, and then keep paying for eleven months of not watching. Nothing in the product prompts you to reconsider, because the business model depends on you not reconsidering.

Rotation beats cancellation

Streaming services have no minimum term and no cancellation fee. That makes them the one category where rotation is a genuinely better strategy than permanent cancellation.

Subscribe when there is something you want to watch, watch it, cancel, and move to the next service. Your account, watch history and preferences are preserved when you return — cancelling does not delete anything. Three services rotated one month at a time costs a third of three services held permanently, for very nearly the same access.

The reason most people do not do this is purely operational: it requires remembering to cancel, and the renewal date is not somewhere you look. That is exactly the gap a renewal reminder closes.

If you are charged after cancelling

  • Keep the cancellation confirmation. An email or a screenshot showing the date is the document that resolves this, and it is much easier to save now than to reconstruct later.
  • If you are charged after cancelling, contact the provider first with the confirmation attached. Most reverse the charge without argument when presented with a timestamped confirmation.
  • If the provider does not resolve it, your bank or card issuer can reverse the payment. Card networks treat a charge after a documented cancellation as a straightforward chargeback, and the confirmation is the evidence you need.
  • For recurring card payments you can also instruct your bank to block future payments to that merchant. In the EU and UK, banks are required to honour this instruction even if the merchant continues to request payment.

Current pricing: CAD 34.00/month · publicmobile.ca

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Frequently asked questions

How do I cancel Public Mobile?+

Public Mobile has no contracts, so leaving means stopping the renewal rather than terminating an agreement. Start the port with the new provider to preserve the number.

Do I get a refund when I cancel Public Mobile?+

Prepaid amounts are generally not refunded.

What happens after I cancel Public Mobile?+

You keep access to Public Mobile until the end of the billing period you have already paid for. After that the subscription stops and you are not charged again.

How much does Public Mobile cost?+

Public Mobile costs CAD 34.00/month based on 2026 pricing. Prices vary by region and plan tier, so check your account for the exact amount you are charged.